LeadForge service information

Service and use

LeadForge provides manual and CSV lead intake, public website auditing, evidence and available screenshots, PDF audit reports, pipeline notes, and editable outreach drafts. Customer plans do not include automated lead discovery, contact enrichment, mailbox connections, campaigns, or automatic sending.

Each plan is for one user. Keep your password private and use the service only through your own account. You are responsible for the records you upload, the websites you submit, and any communication you choose to send using an exported or copied draft.

Upload and process only information you are lawfully entitled to use. Do not submit sensitive personal information, credentials, unlawfully obtained lists, or content that infringes another person’s rights. Do not use LeadForge for spam, harassment, unauthorized access, or attempts to bypass usage or access controls.

Audits depend on publicly available website evidence. Inaccessible or blocked sites may not produce a complete report or every file. Findings, scores, and drafts require your review; they are not a security certification, legal assessment, or a promise of business results.

Plans, billing, and cancellation

Starter is USD 29 per month, with 50 audits per billing period, up to 500 stored leads, and one user. Pro is USD 79 per month, with 200 audits per billing period, up to 2,500 stored leads, and one user. Applicable taxes and the final payable amount are shown before payment at checkout.

Subscriptions renew monthly until canceled. There is no annual commitment or free live trial. The demo previews the workflow without live website scans or paid workspace access.

Paid access begins only after the service confirms the subscription payment. Creating an account or returning from checkout does not itself activate the workspace. Payment details are collected through Paddle checkout, under the billing terms shown there.

Your account displays the current billing period and usage. Audit allowance resets each billing period and does not roll over. Stored leads continue to count across periods. Work that would exceed a plan limit is blocked; there are no automatic overage charges. Contact support if you need different capacity.

You can cancel future renewals in the customer billing portal before the next renewal date. Access normally continues to the end of the paid period. Payment failure, expiry, a refund, a dispute, or misuse can suspend workspace access; account and billing management remain available.

Canceling does not automatically delete your records or request a refund. Export the information you need while your workspace is active. Contact support to request data deletion or help ending the service.

Billing problems and refund requests

For a duplicate charge, service problem, or refund request, email contact@solarnasystems.com with your account email, the transaction reference from your receipt, and a short description of the issue. Do not send card details or passwords.

Refund requests are reviewed individually with the payment provider, taking account of the issue, service use, and the terms applicable to the purchase. Cancellation alone does not create a refund request or automatically refund unused allowance. Any refund or cancellation rights that apply by law remain unaffected.

Payment-provider support details are also available on your Paddle receipt. A refund that reverses your subscription payment may end the associated paid access.

LeadForge privacy information

This section covers data used by LeadForge. The company’s project enquiry privacy notice separately covers the website’s project brief form.

Information processed

We process your account name, organization name, email, password hash, subscription status, and usage records. The service also stores business records you submit, pipeline notes, website audit evidence and files, and outreach drafts.

Purpose and service providers

We use this information to operate your workspace, enforce account access and plan limits, manage billing, handle support requests, and protect the service. Website audits request the public sites you submit. Hosting and infrastructure providers process data needed to run the service. Paddle processes payment and billing information; LeadForge does not collect card details in its own forms.

Customer records are scoped to the customer’s organization. Support and service administration may require access to information needed to investigate an issue. Do not upload information that you lack permission to process.

Browser storage

The app uses browser session storage to maintain sign-in and pending-payment state. Signing out clears the app’s stored session information. Demo activity does not create customer records.

Retention and requests

Canceling a subscription does not automatically erase the account or its records. We retain information needed to provide the service, maintain billing records, resolve issues, and meet applicable obligations. Contact us to request access, correction, or deletion, or to ask which infrastructure providers process your LeadForge data. Some billing or security records may need to be retained after a deletion request.

Support and contact

For service questions, account support, privacy requests, or billing help, contact Solarna Systems at contact@solarnasystems.com.

If a material change affects your plan or service terms, the applicable information will be made available before it takes effect. The plan and checkout details presented for your purchase form part of your subscription information.